Disponibilidad

Gestiona el estado de presencia de los miembros de tu organizacion. Los miembros pueden estar online, offline, busy o away.

Disponibilidad de Miembros

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/members/availabilities" \
  -H "X-API-Key: sk_live_tu_api_key"

Retorna la disponibilidad actual de todos los miembros de la organizacion.

Cambiar Status

curl -X PATCH "https://api.mirlo.com/v1/members/organizations/{organization_id}/members/{member_id}/status" \
  -H "X-API-Key: sk_live_tu_api_key" \
  -H "Content-Type: application/json" \
  -d '{
    "status": "busy"
  }'

Status	Descripcion
`online`	Disponible para recibir conversaciones
`offline`	No disponible
`busy`	Ocupado, no asignar nuevas conversaciones
`away`	Ausente temporalmente

Razones de No Disponibilidad

Listar Razones

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/members/unavailable-reasons" \
  -H "X-API-Key: sk_live_tu_api_key"

Crear Razon

curl -X POST "https://api.mirlo.com/v1/members/organizations/{organization_id}/members/unavailable-reasons" \
  -H "X-API-Key: sk_live_tu_api_key" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Almuerzo",
    "description": "Horario de comida"
  }'

Actualizar Razon

curl -X PATCH "https://api.mirlo.com/v1/members/organizations/{organization_id}/members/unavailable-reasons/{reason_id}" \
  -H "X-API-Key: sk_live_tu_api_key" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Comida"
  }'

Eliminar Razon

curl -X DELETE "https://api.mirlo.com/v1/members/organizations/{organization_id}/members/unavailable-reasons/{reason_id}" \
  -H "X-API-Key: sk_live_tu_api_key"

Historial de Status

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/members/status-history/organization" \
  -H "X-API-Key: sk_live_tu_api_key"

Stats de Disponibilidad

Disponibilidad de Miembros

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/stats/member-availability" \
  -H "X-API-Key: sk_live_tu_api_key"

Status de Miembros

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/stats/member-status" \
  -H "X-API-Key: sk_live_tu_api_key"

Export Disponibilidad

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/stats/export/availability" \
  -H "X-API-Key: sk_live_tu_api_key"

Export Eventos de Status

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/stats/export/status-events" \
  -H "X-API-Key: sk_live_tu_api_key"

Disponibilidad por Equipo

curl "https://api.mirlo.com/v1/members/organizations/{organization_id}/teams/{team_id}/availability" \
  -H "X-API-Key: sk_live_tu_api_key"

Referencia de Endpoints

Presencia

Metodo	Ruta	Descripcion
`GET`	`.../members/availabilities`	Disponibilidad de miembros
`PATCH`	`.../members/:id/status`	Cambiar status
`GET`	`.../members/unavailable-reasons`	Listar razones
`POST`	`.../members/unavailable-reasons`	Crear razon
`PATCH`	`.../members/unavailable-reasons/:id`	Actualizar razon
`DELETE`	`.../members/unavailable-reasons/:id`	Eliminar razon
`GET`	`.../members/status-history/organization`	Historial de status

Stats

Metodo	Ruta	Descripcion
`GET`	`.../stats/member-availability`	Stats de disponibilidad
`GET`	`.../stats/member-status`	Stats de status
`GET`	`.../stats/export/availability`	Export disponibilidad
`GET`	`.../stats/export/status-events`	Export eventos de status
`GET`	`.../teams/:id/availability`	Disponibilidad por equipo

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